WARNING -- do not buy advertising from Rob McConnell's X Zone Chronicles newsletter -- I bought an ad, and it NEVER ran, and they refuse to give back my money!
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On December 26, 2010, I paid $75 for a 1/4-page ad in the X Zone Chronicles, which seems a bit high for an online publication (no paper or ink costs for them), but they claim that is was a very special issue that has more readers than usual.
So I bought an ad. But they did not run it. Then they promised me in exchange, since it was their error, two half-page ads, one in mid-January and one in mid-February. Once again the ad did not run.
I repeatedly inquired about a refund, since it was their error, but they keep promising me an ad in the future, which of course they NEVER deliver.
And they don't even seem to speak English very well.
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Here is what they say now:
Miss Dick, we have been very understand, increased your ad size from 1/2 page to 1/2 which was published.
You brought it to our attention and we have told you that we will give you 2 x 1/2 page in the March and the April edition of The 'X' Chronicles.
We are making every attempt to rectify this matter - even though the 1/2 page ad as evidenced in your own email to us was done.
The present value of a 1/2 page ad is many times over the $75.00 you paid.
I can assure that I will personally handle your ad and work with you directly to avoid any further misunderstand by either party.
I look forward to your reply.
Rob McConnell
Host and Executive Producer,
The 'X' Zone Radio & TV Show
REL-MAR McConnell Media Company
Hamilton, Ontario, Canada
Tel: (905) 575-1222
Toll Free: (800) 610-7035
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